Privacy Policy

We collect:

  • your email address and how you use our emails - for example whether you open them and which links you click on
  • your Internet Protocol (IP) address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques
  • Name, Address, Contact details when you make phone/ web enquiries to us direct. This data is either collected via our enquiry form on our website or via the telephone when you contact our offices.

This data can be viewed by Hudson Group only, we collect this to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email alerts
  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them
  • provide you with information about our other products and services.

Where your data is stored

We store your data on our secure servers & sage system.

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk.

We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information

We won’t share your information with any other organisation for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Your rights

You can find out what information we hold about you and ask us not to use any of the information we collect.

If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in every email.



“We”, “Us”, “Our” Hudson Media Partnership of Unit 2, Williamsport Way, Lion Barn Industrial Estate, Needham Market, Ipswich IP6 8RW.

“You”, “Your”, the person, company or firm who purchases the goods and or services from us.

“Contract”: the contract between you and us for the sale and purchase of goods and/or services as defined below in clause 1.

1 Acceptance

  1. It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a client accepts a quote, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
  • Charges

Charges for services to be provided by Hudson Group are defined in the quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. We reserve the right to alter or decline to provide a quotation after expiry of the 30 days.

  • Payment Terms
    1. Payment is required before any order is processed unless credit facilities have been approved
  • with us in advance of the order. Payment on pre-approved credit accounts shall be made in full within 30 days of invoice. Credit facilities may be withdrawn without notice.
    1. Invoices will be provided by us upon completion of the contract.

Invoices are normally sent via email; however, you may choose to receive hard copy invoices.

  • Passing of Title and Risk
  1. The risk in the goods shall pass to you on delivery.
  2. All goods, delivered or not, remain our property until payment is received in full.
  3. Pursuant to clause 4.2, until such time as payment in full is made you shall retain such goods separately from other goods and clearly mark them in such a way that they can be readily identified as being our property and any payment received by you for any sale of such goods must be held in a separate account on trust for us. In the event of non-payment by you for such goods we will, without loss of any rights or remedy, remove from your possession those goods belonging to us in accordance with these conditions and we shall be entitled to enter upon the property where the goods are stored and repossess and remove the same. You hereby grant us irrevocable licence to enter your premises for the said purposes.
  • Produce Specification and Prices
  1. We reserve the right to alter any prices or detail, or design of products illustrated without notice.
  2. Any drawings, descriptions or illustrations contained in our catalogues or on our website are produced for the sole purpose of giving an approximate idea of the goods referred to in them and while every effort is made to describe goods accurately in the catalogues and website no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.
  3. You remain fully responsible for ensuring that all measurements, logos and/or graphics are correct and accurate. We shall in no way be responsible for any such errors or inaccuracies. By submitting your order to us, you undertake to us that you have the right or full permission to use any logos which are contained in your order specification. We shall in no way be liable to any third party for your unauthorised use of such logos or imagery and you hereby fully indemnify us against any such claim or liability.
  4. Where applicable all prices quoted are subject to VAT at the current rate.
  • Quotations and Contracts

Orders are accepted subject to our right to adjust prices quoted to take account of any changes in the law or government regulations requiring us to increase prices by way of direct taxation, import duties, Customs and Excise duties, or otherwise. The prices are based on today’s current costs of production and in the event of any increase in wages or costs of materials to us occurring after the confirmation or accepted contact, we shall be entitled to charge such increases to you. All quoted prices are subject to sight of artwork and stock availability. E & OE.

  • Delivery
  1. Every effort will be made to deliver on time, but any delivery date specified is approximate only. Time is not of the essence and no liability is accepted for any loss arising from delay or error in the delivery of the goods.
  2. Special express deliveries can usually be arranged but will usually be subject to additional charges (e.g. Express print charges and Express delivery charges) which will be charged to you at current quoted rates.
  3. We shall not be liable for any delay in delivery of the goods or performance of any services that is caused by a Force Majeure Event (see clause 17 below) or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the goods or performance of services.
  • Quantity Variation

We shall be deemed to have fulfilled our contact by delivery of a quantity with 10% plus or minus of the quantity of printed goods ordered and you will be charged at the contract rate for the quantity delivered.

  • Acceptance of the Goods
  1. You must examine all goods delivered at the time of delivery and notify us as soon as practicable after delivery of any goods that have been damaged in transit or where there has been a partial loss of goods. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted in the delivery note at the time of delivery.
  2. You must notify us as soon as practicable after delivery (and no later than 7 days after delivery) of any goods which you believe do not comply with the Contract. You agree to give us a reasonable opportunity of examining such goods and agree that we may at our option, replace any defective goods, or refund the price of the defective goods. We shall not be liable for goods’ failure to comply with Contract where:
  • Liability
  1. Nothing in these terms shall limit or exclude our liability for death, personal injury, fraud or fraudulent misrepresentation.
  2. Subject to clause 9 and this clause 10 we shall under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract.
  3. Subject to clause 9 and this clause 10 our total liability to you shall, in respect of all other losses arising under or in connection with the Contract, be limited to the value of the Contract.
  4. If you fail to give notice of rejection of any goods in accordance with clause 9 you shall be deemed to have accepted the goods and we can accept no responsibility unless you have fully complied with the notification procedure set out in clause 9.
  5. Nothing in these terms and conditions shall affect the statutory rights of the consumer.
  • Indemnity

All of Regent Hudson Media partnership services may only be used for lawful purposes only. You agree to indemnify and hold us harmless from any claims resulting from your use of our service that damages you and any other party.

  • Cancellation Charges

Once the Contract has been formed between us pursuant to clause 1.1, we reserve the right to levy an administration charge on any cancelled orders, together with a charge in respect of all work carried out up to date of written cancellation.

  • Samples
  • Random samples will be submitted on approval.

Where economically possible, we will supply samples free of charge but when a charge has to be made for a sample, you will be notified at the time that the sample is requested.

  • Overdue Accounts
    1. No goods will be delivered on accounts which remain unpaid 14 days after payment is due. Invoices not paid by the due date may be charged interest at 2% per month calculated on a daily basis until payment has been received and cleared into our bank account. This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights, we may have against you.
    2. We reserve the right to charge you for any legal collection charges where it is necessary to obtain payment from you of an overdue account through a third party or Court proceedings.
  • Quantity Changes to Order

Any change in the quantity of an order must be made in writing to us prior to commencement of processing. Any increase in the order must be regarded as a separate contract unless written notification is received before work commences on the original order.

  • Artwork and Printing
  1. All artwork and printing charged will be levied where necessary unless previously stipulated by us.
  2. Where applicable the prices shown include printing one colour one position from camera ready artwork supplied. For additional positions or additional colours printing, please contact us to obtain an exact quotation. The standard printing colours are detailed in the current brochure.
  • Force Majeure
  1. We will not be held responsible for failure or delay in the carrying out of our obligations under the Contract arising out of or in connection with an event or circumstance which is outside or beyond our reasonable control or by inability to procure materials or articles except at higher prices due to any such circumstances.
  2. Were we are unable to perform our obligations under the Contract pursuant to clause 17.1 for more than 6 weeks we shall be entitled by notice to terminate the Contract in whole or in part without incurring any liability whatsoever to you.
  • Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired, and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid, illegal or unenforceable provision.

  1. These terms and Conditions supersede all previous representations, understandings

manner with all or any of its rights or obligations under the Contract.

18.3 A person who is not a party to the Contract shall not have any rights to enforce its terms.

18.4 Except as set out in these Conditions, no variation of the Contract, including the introduction of

any additional terms and conditions, shall be effective unless it is issued in writing by us.

18.5 The Contract, and any dispute or claim arising out of or in connect with it or its subject matter

or formation (including non-contractual disputes or claims), shall be governed by, and construed

in accordance with the law of England and Wales. Each party irrevocably agrees that the courts

of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out

of or in connection with this Contract or its subject matter or formation (including non-

contractual disputes or claims).

Hudson Group Ltd Slavery policy

This statement is made on behalf of Hudson Group Ltd in relation to Section 54 of the Modern Slavery Act 2015 and comprises our statement and position on slavery and human trafficking for the current financial year.

Hudson Group are supplier of promotional products across the UK. We supply items that can be branded with logos and artwork as a means to promote businesses, organisations and events. Our product range includes drinkware, stationery, clothing, bags, technology and more.

Founded in 2006, with all staff members operating from our Ipswich office.

Policy Statement

Modern slavery is a crime that is a violation of the most basic human rights. We have a zero-tolerance approach towards modern slavery in all its forms, including compulsory labour and human trafficking. Hudson Group ltd is committed to acting ethically at every level of business and as such, we expect ethical actions from all involved throughout our supply chain.

Our Organisation Structure & Supply Chain

Hudson Group ltd staff do not fall into any category that could be considered as vulnerable to modern slavery in the UK, meaning that our attention in regard to slavery and human trafficking is primarily directed towards our supply chain.

Hudson group ltd outsources all of its product branding and manufacturing to suppliers. These are predominantly based around the UK and EU, with the involved suppliers taking care of overseeing the manufacture, management, branding of products with our customers’ logos and messages. This allows us to fulfil thousands of customer orders each week.

As such, these suppliers might in turn source their products from manufacturers of the ‘base product’, who can often be based around the globe. China represents the dominant country of this level of our supply chain.

Some of our products might also originate from locations such as South and East Asia, Central America, and Africa.

Our supply chain also comprises an additional fourth tier (whereby Hudson Group ltd is the first tier) of suppliers who provide the raw materials to the third tier.

Where We Stand on Slavery & Human Trafficking

Hudson group ltd is committed to acting ethically in all aspects of our business, with all operations conducted with the utmost integrity and care.

Our aim is to guard those involved with our business at any level from modern slavery or human trafficking, via the communication of our expectations, the implementation of appropriate procedures and the action we take as and when necessary. Despite these best efforts and the measures, we can take to protect against modern slavery and human trafficking, there is of course still a chance that can occur at any stage of our supply chain, without our knowledge.

As such, we will always take quick action against any such activity that we become aware of. We will always act with a view to fixing and improving the scenario but if this isn’t feasible, we will terminate the relationship if deemed the only course of appropriate action.

Training On Modern Slavery & Trafficking

As much as we will take responsibility and act accordingly if we become aware of modern slavery or human trafficking at any point in our supply chain, so too will we continue to endeavour to create awareness for it among our team members. We plan to continue developing our training programme throughout 2023 and 2024 in regard to modern slavery, human trafficking and the appropriate courses of action for both. Training will be provided as and when necessary to the relevant individuals on the Hudson Group ltd

Statement Approval

This statement has been formally approved by the Directors of Hudson Group ltd